Thanks for the new phones!
They provided us excellent assistance on our phone issues
“We have an old Samsung phone system, and after searching for a couple hours for a local company who can provide us technical support for it, I finally found NW Telecom. After working in the past with brusque and unhelpful phone service companies, I was pleasantly surprised how professional and knowledgeable this company is! They provided us excellent assistance on our phone issues, and even pointed out when it would be cheaper to do things ourselves, going so far as providing how to sheets. We have been working with them for almost a year now, and I wish I could give them more than five stars! They are great!!”
You are awesome!
“Dear Dan –
Thank you so much for your exceptional customer service, patience, support and for being available at 3pm on a Friday before a holiday weekend. You are awesome! Best Wishes for a great 2018.
NW Telecom our only choice of telephony providers.
“I would like to thank you for your attention to detail you have provided our company with over the past years. You have provided us invaluable advice in regards to our unique needs and make recommendations that reflect what is best for our company. Your follow through with various telecom vendors associated with the needs of our company has made NW Telecom our only choice of telephony providers. It’s nice to deal with someone who takes direct action over our concerns and makes us feel like we are not just another account.”
They really care about their customers and are true professionals
“NW Telecom has been our provider for phone equipment and service for several years. We have purchased two phone systems from them. The equipment has performed flawlessly and the transitions from one system to another or from one service provider to another has been easy and resulted in little or no down time. I would recommend them highly. They really care about their customers and are true professionals.”
We can count on Dan to shop around and…
“Dan Millington with NW Telecom has done all of our voice services since we started the company 17 years ago. He’s always aware of the latest technology and knows when our systems need to be updated. We can count on Dan to shop around to get us the best prices on equipment and always presents us with several options. Dan understands the importance of keeping our equipment operating smoothly. I can highly recommend Dan to anyone looking for someone to oversee their voice services.”
The support from Northwest Telecom was excellent
“As the operations manager of Oaks Park I shopped for a new phone system. It had to be flexible and affordable. I also provide the IT work for our company. It was important for the upgrade to take advantage of cost and programmability. I shopped two companies and felt the presentation and options that Northwest Telecom presented the best solutions. I was right on target in selecting Northwest Telecom. The equipment was up to date and made life much easier for our personnel. But, ultimately being able to use a PRI was able to bring efficiency and affordability to our company. We are a Comcast account, and the work Dan did to accomplish the interface was invaluable to get the right system and configuration with Comcast. The training time was short and very easy for our staff. The support from Northwest Telecom was excellent. I only have good things to say about this experience.”
Dan was able to meet every challenge…
“In a previous job I searched for a qualified engineer/technician who could help me redefine a poorly implemented and engineered system for a 9 physician practice. Dan Millington and Northwest Telecom did a fantastic job of undoing, recreating and maintaining our telephone system. When I took a new position and we found ourselves in need of a new telephone system I went directly again to Dan and I could not be happier. With his friendly “can do” attitude, work ethic and vast knowledge base of the telephone industry, Dan was able to meet every challenge I gave him with workable answers and a commitment to service which I find in very few people. I do not worry about our system as I know when I have a problem, Dan will have a solution. The telephone is critical to our patients and our business and I would not hesitate to recommend Northwest Telecom to anyone.”
Dan is there when you need him when the unexpected happens.
“My business administration company has been doing business with Dan Millington and Northwest Telecom Systems since 1998. I can honestly say that Dan has given us over 14 years of excellent customer service. We value his advice and consultation as we expand our telecommunications systems to meet our growing needs. Most importantly, Dan is there when you need him when the unexpected happens. The relationship between KCI and Northwest Telecom Systems has been, and continues to be a strong win-win arrangement. I would offer my highest recommendation to anyone thinking about becoming a Northwest Telecom Systems client.”
I trust the quality of his work and integrity
“Dan has put phone systems in for us multiple times. He always does a great job, and is always there to answer questions or do whatever is needed. I consider Dan a friend as well as someone we would use again if we needed anything telephone related. He still comes in and does maintenance on our current system and I trust the quality of work and his integrity.”