Instructions & User Manuals

ONLINE INSTRUCTIONS

PHONE & SYSTEM PDF USER MANUALS

 

 


ESI — Phone System Instructions

 

ESI — Record Holiday Greeting

  1. On any ESI phone within the system, press PROG/HELP. The normal station programming menu prompt will begin to play.
    Note: If using an ESI Feature Phone that has separate PROGRAM and HELP keys, press PROGRAM.
  2. Stop the prompt by pressing HOLD (or, on an older ESI phone, PARK).
  3. Enter the ADMINISTRATOR PASSWORD and then press #.
    Note: If this doesn’t admit you to Administrator-level programming (the phone display should show ADMINISTRATOR), contact Northwest Telecom for assistance.
  4. Access FUNCTION 61 by pressing 6 1.
  5. After the prompt, press 5 4 0 to select system prompt 540, which is the holiday greeting. If you have already recorded the holiday greeting, the system will play it for you. If you are satisfied with the currently recorded holiday greeting, skip to STEP 8.
  6. To record the holiday greeting (either for the first time or to replace an existing one), press 1. The system will then prompt you through the normal recording of the holiday greeting.
  7. When finished recording, press #. The system will then play back the newly recorded holiday greeting. If it is acceptable, press # to accept; if not, go back to STEP 6.
  8. Press # to accept the holiday greeting. This is the greeting that now will play when your system is put in holiday mode through the use of a programmed DAY/NIGHT KEY.

 

ESI – Remote Setting of Greetings

Remote Setting of Day, Night, Holiday, Auto Modes & Greetings

Normally, the system’s DAY/NIGHT MODE operation will be manually controlled at an ESI desktop phone and/or set to follow the DAY/NIGHT MODE tables (programmed by the Installer) automatically. In addition, the Administrator can remotely change the mode and/or re-record the HOLIDAY GREETING to handle unexpected closings such as for INCLEMENT WEATHER.

Remotely logging into the system with the ADMINISTRATOR PASSWORD lets the caller do the following:

• Re-record the greetings (DAY, NIGHT, DAY2 & NIGHT2)
• Re-record the HOLIDAY greeting
• Change the mode to DAY / NIGHT / HOLIDAY / DAY2 / NIGHT2 (or AUTO)

  1. At the MAIN GREETING, enter * * 4 5 6 # — or the new PASSWORD — to enter remote programming mode.
  2. You’ll hear prompts that will allow you to change the answer mode (DAY, NIGHT, DAY2, NIGHT2, HOLIDAY or AUTO) and/or to re-record the HOLIDAY GREETING and the main greeting (ID 1). Follow the prompts to perform the desired operation.
  3. Exit by pressing * and hanging up.

 

ESI – Time & Date Change

  1. On any ESI phone within the system, press PROG/HELP. The normal station programming menu prompt will begin to play. Stop the prompt by pressing HOLD (or, on an older ESI phone, press PARK).
  2. Enter your ADMINISTRATOR PASSWORD and then press #.
  3. Access Clock & Calendar by pressing 1 4 1.
  4. Enter a new time using a twelve-hour format and then press #.
    (Example: Enter 1 2 3 3 # for 12:33.)
  5. Select AM or PM by pressing a SCROLL KEY and then #.
  6. When the date appears, either press # to accept the currently displayed date as correct or enter a new date in an eight-digit format, including leading zeroes, and then press # and hang up to finish the entry.
    (Example: For February 12, 2013, enter 0 2 1 2 2 0 1 3 #. )

 

ESI – Initiating a Conference Call

  1. While connected to a call, press CONF, call another station or outside person, and then press CONF again.
  2. Repeat this procedure to add another person (up to the maximum available phone lines) to the conference.
  3. Hang up to disconnect all persons in the conference.
  4. If the newest added-on person does not answer, press his/her station key again or press FLASH/RDL to return to the original conferees.

 


Samsung — Phone System Instructions

 

Samsung – First Time Voicemail Easy Setup

  1. CHANGE YOUR PASSWORD — DIAL # 7 1
    Required to log-in as a subscriber. Password length can be from 1 to 8 digits.
  2. RECORD YOUR NAME — DIAL # 7 2
    This recorded name plays to your callers when they are transferred through the Auto Attendant. The Automated Directory also plays your recorded name so callers get confirmation that they have selected their intended party.
    Note: By default you will not be included in the Dial By Name Directory if you do not record your name.
  3. ENTER YOUR DIAL-BY-NAME DIRECTORY NAME — DIAL # 7 3
    You are asked to first enter (spell out) and accept your Last Name, then your First Name on the Telephone Keypad. The Automated Directory uses this feature for callers who know your name but do not know your extension number. Example for Jane Doe: Doe would be entered as 3 6 3 and Jane would be entered as 5 2 6 3.
  4. RECORD YOUR PRIMARY (NO-ANSWER) GREETING — DIAL 5 1
    This Personal Greeting plays to your callers when you do not answer your phone. If you are only going to record one greeting, this is generally the one greeting you should record. If you do not record this greeting a system generated greeting will tell the caller you are not available and give them the option to leave you a message or dial another extension number.
    Note: Step 5 may or may not be available depending on your system’s configuration.
  5. RECORD YOUR MAILBOX GREETING — DIAL 5 7
    This Greeting is only used if you do not have a Primary Greeting recorded and/or another Subscriber transfers a caller directly into your Mailbox.

 

Samsung – Time & Date Change

First Enable Customer Level Access

  1. With your handset on-hook, press the TRSF or TRANSFER button and then press 2 0 0.
  2. Enter the four digit passcode 1 2 3 4.
  3. Press 1 to enable.
  4. Press the TRSF or TRANSFER button to save. Phone display should return to Normal. After completing the above instructions, move on to setting the date and time.

Then Set Date & Time

  1. Press the TRSF or TRANSFER button and then press 5 0 5.
  2. Enter the new time and date using the following format:
    W = Day of the Week (0 = Sun, 1 = Mon, 2 = Tue, 3 = Wed, 4 = Thu, 5 = Fri, 6 = Sat)
    MM = Month (01 = Jan … 12 = Dec)
    DD = Day (01 – 31)
    YY = Year
    HH = Hour (use 24 hour clock, 00 – 24)
    MM = Minute (00 – 59)
  3. Phone display will return to STEP 2 so you can verify time and date, or re-enter if necessary.
  4. Press the TRSF or TRANSFER button to store new time and date as well as exit programming.

 


ESI — PDF User Manuals

 


Samsung — PDF User Manuals