Northwest Telecom Systems, Inc.
10824 SE OAK ST. #336
Milwaukie, OR 97222
April 5, 2019
Re: End of Sale for Samsung OfficeServ, SCM Systems, and Telephones
We, along with all other Samsung Dealers nationwide, were informed late last week that Samsung Electronics America will be ceasing the sale of all OfficeServ, SCM, and related telephones and equipment on September 30, 2019. Although we will be able to order new equipment up until 9/30/2019, I do expect new equipment to be in short supply. Samsung will continue to provide technical support to its dealers until 9/30/2021. The last day for any Samsung warranties will be 9/30/2024.
We have sold, serviced and supported the Samsung product line for over twenty years. We will continue to support the Samsung OfficeServ and SCM products to the extent possible as long as we can.
We wanted to pass this on to all of our Samsung clients, so you have the same information that we have been provided. As always, we are here to support you. Please do not hesitate to contact us so we can answer any questions and make a plan going forward.
Daniel R. Millington